Appliance Repair Questions? Ask a Technician for Answers ASAP
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What is the model number (from under the lid or behind the door) on the cabinet?
Does the tub stay full of water?
Does it agitate at all when you start it on "heavy load - extra rinsee"?
Do you have tools to disassemble?
1st look at the lid switch to see if it clicks on and off. Then test it with ohm meter to be sure that it opens and closes the circuit.
Then you go to the pump to see if it's clogged.
I have downloaded a repair manual that will have 95% of everything you need to know. It's not the exact one for your machine. However, it will give you what you need to troubleshoot the problem.
When you go to the site to download do not use AOL. Use Internet Explorer or another browser because that site does not like AOL. Choose the "Free" option. After you download the file you will need to open it with Adobe or another application. You should already have that on your computer.
Sometimes, the site is a little glitchy. If you have difficulty, clean your temporary files and your hard drive, restart the computer and try again. It's definitely worth it to have the right information. You can go to the top left corner and save the PDF file to your desktop for easy access.
Please click here - washer
Let me know if you would like more information or clarification.
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You're very welcome. Good luck and let me know if you need any more information or clarification.