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Bernard S.
Bernard S., HD TV, Large Appliance Sales
Category: Appliance
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Experience:  27 Years Managing Stores, Operations and Selling Appliances
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We just bought a used maytag neptune 9700 dryer.Plugged it

Resolved Question:

We just bought a used maytag neptune 9700 dryer.Plugged it in and hooked it up and it wont run.It has a( do )code that comes up everytime you press start.What is this code?
Submitted: 8 years ago.
Category: Appliance
Expert:  Bernard S. replied 8 years ago.



Thank you for using Just Answer.


I'm going with this dryer being model nubmer MDE9700 or MDG9700


The error code is an indication for "Door Open".


This what the repair manual tells you to check-


Check for: - Close the door, and run the dryer

- Loose or open wire terminals in Door Senser circuit.

- Check for diagnostic code 3

Let me know if you would like more information.


Customer: replied 8 years ago.
how do I check for diagnostic code 3
Expert:  Bernard S. replied 8 years ago.




I've uploaded the repair manual for you to review. It will give you lots of details to troubleshoot and to disassemble correctly. Page 12 explains about the diagnostic codes.


When you go to the site to download do not use AOL. Use Internet Explorer or another browser because that site does not like AOL. Choose the "Free" option. After you download the file you will need to open it with Adobe or another application. You should already have that on your computer.



Sometimes, the site is a little glitchy. If you have difficulty, clean your temporary files and your hard drive, restart the computer and try again. It's definitely worth it to have the right information. You can go to the top left corner (after you open it) and save the PDF file to your desktop for easy access.



Please click here - Dryer


Please click here for a updated tech sheet for removing the console - Tech sheet


Please let me know if you would like more information.



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