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my refrigerator is still running but its not cold...so what

 

Customer Question

my refrigerator is still running but it's not cold...so what was wrong with that? Thanks

Submitted: 1628 days and 2 hours ago.
Category: Appliance
Value: $9
Status: CLOSED
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Expert:  Tech Michael replied 1628 days and 2 hours ago.



Hi ,

I would be happy to help you.
May I have the model #
And let me ask you,
Is the freezer cold?
Is there frost on the rear wall of the freezer?
Thank you

Customer replied 1628 days and 2 hours ago.

both sides are not cool/cold

can you tell me where can i find the model # XXXXX?

there are no frost on the rear wall of the freezer

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Expert:  Tech Michael replied 1628 days and 2 hours ago.



To find the model # XXXXX inside the fridge on the right or left wall, it should be there.
Thanks

Customer replied 1628 days and 2 hours ago.

model # XXXXX

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Expert:  Tech Michael replied 1628 days and 2 hours ago.



Hi can you hear the compressor running in the back behind the fridge near the floor.
Thanks

Customer replied 1628 days and 2 hours ago.

how do you know it's running or not?

does it make any sounds?

do i need to pull out the Refrigerator a bit in order to hear the sompressor sounds?

Thanks

Customer replied 1628 days and 1 hours ago.

confirm one more thing... something smell like smoke....and after that the refrig. it's not cold/cool anymore. So is must something burning ?

Accepted Answer

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Expert:  Tech Michael replied 1628 days and 1 hours ago.

Hi,

Before we go into all that, do you know who makes it?
And how old it is?
Thanks

Expert TypeHome Appliance Technician
Category: Appliance
Pos. Feedback: 93.2 %
Accepts: 1185
Answered: 11/14/2008

Experience: 20+ years exp. repairing all types of home appliances, Computer repair

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Customer replied 1628 days and 1 hours ago.

yes...Whirlpool Gold

11/ 2002

Thanks

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Expert:  Tech Michael replied 1627 days and 22 hours ago.

Hi,

Did you say you smelled smoke frome the fridge also?

 
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