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kenmore 795.77563600, ice maker 5989jb0001a replacement

 

Customer Question

kenmore 795.77563600, ice maker 5989jb0001a    replacement ice maker stopped making ice after two cycles

Submitted: 1638 days and 23 hours ago.
Category: Appliance
Value: $15
Status: CLOSED
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Expert:  Tech Michael replied 1638 days and 22 hours ago.

Hi,
Check the hose(nipple) for ice blockage first then let me know .
Thank you

Customer replied 1638 days and 22 hours ago.

no ice blockage visisble used hair dryer to heat nipple no water came out

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Expert:  Tech Michael replied 1638 days and 22 hours ago.


Hi,
Ok,
considering it worked twice and then quite and no ice at nipple, it lis likely a defective unit. as the chances the solenoid also failed are extremly minimal.
i would exchange it once more.Smile
if my answer has been helpful, please click the accept button!
thank you

Customer replied 1638 days and 22 hours ago.

in the control head of the ice maker on the potted circuit board is a "test" button what should happen it I push this

Customer replied 1638 days and 21 hours ago.

ALSO, DO YOU HAVE A SOURCE FOR WIRING DIAGRAMS FOR THE FRIDGE & ICE MAKER SO i SOME IDEA OF PERMISSIVES

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Expert:  Tech Michael replied 1638 days and 21 hours ago.

It should cycle, if it never gets to the point where it fills, then its defective.
The way I see understand this problem it had worked a couple of times, if it stopped I would still suspect the ice maker itself and not the solenoid.Smile

Accepted Answer

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Expert:  Tech Michael replied 1638 days and 21 hours ago.

Im sorry I dont have the wiring diagram for this model, but its a simple system,
te ice maker calls for water from the solenoid, fills the tray and dumps the ice.
The only other component is the solenoid at the rear of the fridge behind it rather, where the water line enters. I doubt very much that is at fault given the scenario you have described.Smile
Please let me know what you dicide to do.
thank you

Expert TypeHome Appliance Technician
Category: Appliance
Pos. Feedback: 93.2 %
Accepts: 1185
Answered: 11/13/2008

Experience: 20+ years exp. repairing all types of home appliances, Computer repair

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