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I have a whirlpool duet washer. It leaks at the door sometime.

 

Customer Question

I have a whirlpool duet washer. It leaks at the door sometime. I used a dollar bill test and it is tight. not all loads leak.

Submitted: 1606 days and 12 hours ago.
Category: Appliance
Value: $15
Status: CLOSED
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Expert:  jonathandex replied 1606 days and 9 hours ago.



Can I get a model# XXXXX? jonathan

Customer replied 1606 days and 9 hours ago.

I will have to get that for you tomorrow. How do I get back into this tomorrow?

 

 

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Expert:  jonathandex replied 1606 days and 9 hours ago.



the same way you did today i believe. Talk to you tomorrow

Jonathan

Customer replied 1605 days and 13 hours ago.

The model number for my Whirlpool Duet washer is GHW9100LW1

Ser. # XXXXX Type 199- AWM 075/GY

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Expert:  jonathandex replied 1605 days and 13 hours ago.



You have the full size washer. You can take the lower panel off, there are 3 torx screws. Probally the door bellows (seal) has lost it`s ability to compress against the glass door. With the panel off you can see more clearly, also examine the seal very carefully for a tear. Lastly check the door to make sure it is not somehow damaged

Hope this helps Jonathan

Customer replied 1605 days and 13 hours ago.

I have inspected the door and seal very closely. I looked to see if the door was loose or warped or if the seal is cut, torn or deformed. all looked good, that is when I tried the dollar bill tightness test. It was quite snug in one or two areas and very tight in others. I felt it should seal out water. What will the torx screws do? Is it obvious?

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Expert:  jonathandex replied 1605 days and 12 hours ago.


Take the 3 screws out and panel off and then you can see and feel the bellows.

Every time I have had a leaky door boot has been from the door seal at the 6 oclock position. It just loses it`s ability to compress

Here is the part #(NNN) NNN-NNNN Thanks ,Jonathan

 
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