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jonathandex
jonathandex, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6
Experience:  I have been in the home appliance industry for 14 yrs. I have mte certificate of qualifaction
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I have a whirlpool duet washer. It leaks at the door sometime.

Customer Question

I have a whirlpool duet washer. It leaks at the door sometime. I used a dollar bill test and it is tight. not all loads leak.
Submitted: 8 years ago.
Category: Appliance
Expert:  jonathandex replied 8 years ago.


Can I get a model# XXXXX? jonathan
Customer: replied 8 years ago.

I will have to get that for you tomorrow. How do I get back into this tomorrow?

 

 

Expert:  jonathandex replied 8 years ago.


the same way you did today i believe. Talk to you tomorrow

Jonathan
Customer: replied 8 years ago.

The model number for my Whirlpool Duet washer is GHW9100LW1

Ser. # XXXXX Type 199- AWM 075/GY

Expert:  jonathandex replied 8 years ago.


You have the full size washer. You can take the lower panel off, there are 3 torx screws. Probally the door bellows (seal) has lost it`s ability to compress against the glass door. With the panel off you can see more clearly, also examine the seal very carefully for a tear. Lastly check the door to make sure it is not somehow damaged

Hope this helps Jonathan
Customer: replied 8 years ago.
I have inspected the door and seal very closely. I looked to see if the door was loose or warped or if the seal is cut, torn or deformed. all looked good, that is when I tried the dollar bill tightness test. It was quite snug in one or two areas and very tight in others. I felt it should seal out water. What will the torx screws do? Is it obvious?
Expert:  jonathandex replied 8 years ago.

Take the 3 screws out and panel off and then you can see and feel the bellows.

Every time I have had a leaky door boot has been from the door seal at the 6 oclock position. It just loses it`s ability to compress

Here is the part #(NNN) NNN-NNNN Thanks ,Jonathan