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The first thing we would check (especially on a top load washer) would be the lid switch. It is very common for this to be the cause of a problem like this (Whirlpools, Kenmores and others).
Please post the model number of the washer from the cabinet. You will find it either under the lid or behind the door (front load washer) in the crevice on the cabinet.
From the information that you have given, I recognize it to be a top load washer.
Check the lid switch to see if it clicks. Next check it with an ohm meter to be sure that it opens and closes the circuit.
Please recheck the the model number and I can give you specifics. I think you have posted the serial number.
Let me know if you would like more information and/or clarification.
The lid switch is still what you want to check. The loud thud could point to a couple of other items.
Do you wish to troubleshoot and repair yourself? Are you able to borrow or purchse a multi-meter? They go for less than $20.00 or so at most hardware stores.
That model number is XXXXX not looking correct. It could be LSQ.... but the numbers don't come up right either and I wasn't able to guesestimate them.