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My GE gas stovetop has one burner that will not light. The

 

Customer Question

My GE gas stovetop has one burner that will not light. The other three work fine. I can hear the clicking and see the spark of the electric start. I also smell the natural gas after attempting to start. It worked one day and not the next. The stove is approximately one year old.

Submitted: 1617 days and 14 hours ago.
Category: Appliance
Value: $15
Status: CLOSED
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Expert:  Tech Michael replied 1617 days and 14 hours ago.

Hi I would be happy to help you.
May I have the Model #?
Thank you

Customer replied 1617 days and 14 hours ago.

JGBP28WEL3WW

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Expert:  Tech Michael replied 1617 days and 2 hours ago.


Hi and thank you for that info.

what you need to do is remove the burner top, there will be a small opening or hole where the gas enters. Likely you will have a blockage there, that why that burner will not light.Smile
Clear that with a needle or you can try also washing it in hot soapy water, just be sure to rinse it well and completly dry it before use.
That should take care of your problem.
If you still need further assistance, feel free to contact me again. And thanks for using Just Answer.SmileSmile

Customer replied 1616 days and 15 hours ago.

You are talking about the hole in the silver piece that covers the gas hole & starter piece, correct? I just tried the needle as well as hot, soapy water - it still won't light. Thank you for your help.

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Expert:  Tech Michael replied 1616 days and 15 hours ago.

Im not sure if we are talking about the same thing.
It is a tiny hole that the gas flows through to get to the burner, but it is on the burner head itself.
I hope this helps. Smile

Customer replied 1616 days and 1 hours ago.

I am assuming that you don't mean the small nozzle looking thing that stays connected to the stove. I cleaned the removable silver piece that fits just under the grate. Even before I cleaned it with soapy water, it did not appear dirty or clogged (though this is the burner that I use most). Any other ideas?

Accepted Answer

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Expert:  Tech Michael replied 1615 days and 3 hours ago.


I would also clean the jet (the sart with the small hole that is attached to the stove)
Also when you turn the burner on, listen for gas.
If you can hear it, try to light it with a match or lighter, let me know what happens.
Thank you

Expert TypeHome Appliance Technician
Category: Appliance
Pos. Feedback: 93.2 %
Accepts: 1185
Answered: 11/7/2008

Experience: 20+ years exp. repairing all types of home appliances, Computer repair

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Customer replied 1614 days and 20 hours ago.

I was able to hear gas. I could also smell it. I lit the burner with a lighter (long bic for grill) and after lighting, I let it run for 20 minutes, just boiling water. I don't know how all that fixed the problem, but it has. Thank you for your assistance. This is a pretty neat set-up, I hope your time is well paid for!

 
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