Login|Contact Us
Question and Answer

Appliance

Ask an Appliance Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

DWF 417 W built in dishwasher. - Starts cycle (all Cycles)

 

Customer Question

DWF 417 W built in dishwasher. - Starts cycle (all Cycles) but stops after first fill and rinse. Does not heat water. M/C is about 5 yrs old but has had only light use. Any diagnostic help appreciated. Thanks!

Submitted: 1614 days and 16 hours ago.
Category: Appliance
Value: £12
Status: CLOSED
Picture
Expert:  Tech Michael replied 1614 days and 14 hours ago.

HiCustomer Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:
-Could you explain your situation a little more?

Thank you again for trusting us with your problem. Please reply as soon as possible so that we can finish answering your question.
What is the make?
THANK YOUSmile

Customer replied 1614 days and 10 hours ago.

The appliance is a whirlpool Dishwasher. when operating in any mode, ie. Full wash cycle - rinse only - half load mode etc, the washer starts and takes on water, continuing for about 5 to 8 mins of the cycle. But then stops operating and does not heat the water. On opening the door, the indicator lights are still ON constantly as if the washer is mid cycle and there is water in the bottom. I have tried just waiting to see if it warms up but it stays the same even when left overnight.

I have tried on several different cycles but it does the same thing every time.

The only way to empty the bottom is to stop the machine just after pump out.#

Hope this info helps diagnose the fault. should there be any specific questions please let me know. Regards

Picture
Expert:  Tech Michael replied 1614 days and 10 hours ago.


Hi,

Try something for me,
Turn the circuit breaker off for a few minutes, then turn it back on.
Run your sink water till its very hot, then run the DW.
See if that has any effect on this problem.
Let me know what happens, I am researching your problem as we speak.Smile

Customer replied 1614 days and 10 hours ago.

Have already turned the DW off at the socket in the hope that it would "re-set", but that did'nt work. The diswaher is plumbed to operate on cold fill only. Regards

Accepted Answer

Picture
Expert:  Tech Michael replied 1614 days and 9 hours ago.

Hi again,

The first thing you should know is that DWs NEED a hot supply, it should be plumbed to use the hot water pipe for sure.
But that makes the diagnosis easier anyway, It sounds like you have a bad water heater element, if the water doesnt reach the correct temp, then it will go no further.
I suspect also, that even though the DW hasnt been used extensively that the element has been worked to death so to speak.
If you are in the US you can get a new one(cheap) from : http://www.cashwells.com/
Visit this site, but use the phone # XXXXX the top of the page, give them the make model and the part you want(water heating element) and they will take good care of you.
Thanks for using JA!Smile

Expert TypeHome Appliance Technician
Category: Appliance
Pos. Feedback: 93.2 %
Accepts: 1185
Answered: 11/3/2008

Experience: 20+ years exp. repairing all types of home appliances, Computer repair

Ask this Expert a Question >
 
Tweet

6 Appliance Technicians are Online Right Now

Ask Your Question Now
Appliance Questions Date Submitted
i have a 48 inch kitchen aid hood model KWCU380JSS1 One of 3/28/2013
Hi...So I bought an amp probe to go with my fluke,...but I 3/28/2013
my LG microwave has stopped heating. model # XXXXX It 3/27/2013
Model #KUDT03STSS0 Kitchenaid Dishwasher is just flashing random 3/27/2013
My freezer is producing ice cubes that are hollow. In addition, 3/27/2013
Have 2008, 25 cf bottom freezer, model: GX5FHTXVBOO; S/N: KW1905639. Just 3/27/2013
when baking the oven goes to e2 f3 3/27/2013
Kenmore elite bottom freezer refrigerator model(NNN) NNN-NNNNis 3/27/2013
My microwave keypad will not function. The light works but 3/26/2013
my front load washer is making a loud noise when on spin cycle, 3/26/2013
RSS
Next 10 >
Ask an Appliance Technician
Type Your Appliance Question Here...
characters left:

Top Appliance Experts

See More Appliance Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
 
 
 

Recent Articles in Appliance

  • Questions about Dishwasher Problems
  • Questions about Washing Machine Problems
  • Questions about Sewing Machine Problems
  • Questions about Refrigerator Troubleshooting
  • Questions about a Ceiling Fan
  • Bread Machine Problems
  • Vacuum Cleaner Problems
All Appliance Articles
 
 
 
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask an Appliance Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
188 Appliance Technicians are Online Now
Type Your Appliance Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us
© 2003-2013 JustAnswer LLC