How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dave123 Your Own Question

Dave123
Dave123, Home Appliance Technician
Category: Appliance
Satisfied Customers: 75
Experience:  10 years of service. General appliance tech for most all makes&models
Type Your Appliance Question Here...
Dave123 is online now
A new question is answered every 9 seconds

my brand new gas fridgedaire front loading dryer makes a clicking

Customer Question

my brand new gas fridgedaire front loading dryer makes a clicking sound. What is that?
Submitted: 5 years ago.
Category: Appliance
Expert:  Dave123 replied 5 years ago.
HelloCustomer When does the unit make a clicking sound, all the time or just randomly?
Customer: replied 5 years ago.
all the time.
Expert:  Dave123 replied 5 years ago.

Does the sound seem like it would keep in beat with the drum turning? And could you please give me your model number too.

Customer: replied 5 years ago.
i'm not at home now, at work so I don't have the model number with me. I'll call my husband and get it if important. The clicking sound is constant though. it's kind of a metallic sound. any ideas?
Expert:  Dave123 replied 5 years ago.

It sounds like it could be either the metallic tape used on the drum(might have a piece that is loose) Or it could be the lower glides. Or possibly the unit could be racked(dropped or cabinet warped or twisted). My suggestion due to the nature of the sound would be either set up a service call or talk to the store where you bought it since it's new. The unit is under a complete warranty and there could be something major wrong but honestly you shouldn't have to try and repair something that is brand new. at first i was asking the questions because i thought maybe it was something normal it doesn't sound normal at all now with your explanation. No reason for you to open it up to possibly void your warranty. I would schedule service(unless you want to return it) Sorry that may not be the answer you were looking for but in this case no reason to burden yourself with this. Hope this helps some.

 

Thank you,

 

Dave

Dave123, Home Appliance Technician
Category: Appliance
Satisfied Customers: 75
Experience: 10 years of service. General appliance tech for most all makes&models
Dave123 and 5 other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
model number GLGO2152EE2
Expert:  Dave123 replied 5 years ago.

Ok, the gas valve will make noises as it engerizes and de engerizes however it will does this randomly throughtout the cycle it will sound like metallic clicking. However it will not get quieter over time it will maintain this sound. From my understanding of what you said, It is making the noise all the time(that would not be normal) however mettallic clicking throughout the cycle will be. If this is what you have been hearing then it is normal but if it sounds like it is keeping a rythm with the drum turning i would call service. I hope this helps some. Sorry i may have misunderstood what you said earlier. I was going to explain this before but you siad it did it all the time. My misunderstanding.

 

Thank you,

 

Dave

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.