Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, thanks for using JustAnswer.com. Does the dryer make any noise when the start button is depressed, like humming or clicking? Is anything coming up on display , like "DO" or anything at all?
No noises and nothing on the display.
Okay, I suspect your thermal fuse may be open. It is number 10 in the attached diagram. Do you have basic handtools, like a phillips screwdriver and a meter to test for continuity?
Ohm out the door switch to be sure it is closing when depressed. The thermal fuse looks like the picture below, just to be sure....
I don't know if this means anything but over the last month or so it has been beeping during the night until we turn it completly off. We have seen the DO a couple of times and opened and reclosed the door and it worked again.
We will check board now, give us a few minutes again thanks.
Just checked and it is fine.
As mentioned before we do have the schematics for the entire electrial if you have a number for that.
I am going to send you a link to the service manual so you can read through the troubleshooting section...too much to type!
Sorry, just reading the manual you sent. For some reason after I sat down to read it my husband checked the dryer again and it started. Go figure. Anyhow, I have saved the manual in case this happens again. I'm not sure what to do now.
The control is the only part that is not mechanical. Electronics have a tremendously high rate of failure and I am pretty confident that the control is your faulty component. Of course, without being there to physically test the dryer, I cannot be 100% sure. If you are concerned about replacing the board unnecessarily, you might consider paying for a service call, which will likely run around $100 with an independent servicer or around $170 if you call Sears. The benefit of using a servicer is if they replace the board and it does not take care of it, it's their oops. I have a fair amount of time into considering your responses to the tests I had you perform and I suspect the control, but you are the one paying for the parts. I would follow your gut instinct, whatever you think is best. The only thing I ask is that you click the ACCEPT button so I may be compensated for the time I have invested into helping you with your dryer. Let me know how this turns out.
P.S. The control is part number 33003028 and runs about $195.00 from www.searspartsdirect.com.