Appliance Repair Questions? Ask a Technician for Answers ASAP
The model number you have provided is not coming up in my data base. Could you please confirm that it is from the manufacturers tag on the unit.
Please check the following in your database because I believe the 3 last letters are dropped because this is just to indicate front load.
In other words check GCVH6260 in your database. I have checked the owners manual and this is what they seem to refer as the model number. Also in the owners manual, they give some information on what to do when the washer won't operate but mostly this information is related to verify the power or water supply. Hope you can help & Thanks in advance.
the following appears on the tag:
General Electric Company
120 V 60 HZ 12A
Is this your unit?
Ok this is a strange one. The unit is a Sears model but it doesnt show as there are any parts available for it. Soooo. I went to the users manual section and low and behold there it is in black and white.
The unit you have is actually a WCVH6260FWW as far as GE is concerned. That is why I was having difficulty finding it in my data base. It isnt in my GE data base but it is in my Sears database.
Please click here for a copy of your service manual. Every thing you need is in it including complete diagnostic proceedures and directions for the dissassembly of the unit.
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Thanks for the service manual, it helped me get the door unlocked and rescue some of my wifes clothes...if she is happy ..... I am happy. Still can't figure out what is causing the power failure and suspect it might be something related to the control board which I suspect I will have to call in a service technician unless you may have any parting suggestions?
If not, thanks. I accepted the answer and the payment will be made.
Go to page 51 and run the self test diagnostics. Let me know what you come up with and we can go from there. At least get an idea what the tech will be fixing. Then you can throw the bum out when he tries to cheat you.
Thank you for the accept.