Thank you for your patience.
Yes, I did notice that. You are probably right about the pump.
However, the two easiest items to check for these are the pump and the lid switch. We generally go there first and eliminate them so that we don't have to come back after tearing everything else apart. It is possible to have the pump not work quick enough in some situations that the timer is signaled to not spin. The machine is set so that if it thinks that water is in the tub it will not attempt to spin.
You can also check the lid switch to see if it clicks and (with an ohm meter) if it will open and close the circuit. The lid switch will not allow a spin if it thinks the lid is open.
You may have to clear your internet temporary files and then restart you computer. I have used that site sucessfully for some time. I had someone download a file earlier today.
Be sure that you are not using AOL. Internet Explorer seems to work best.
You may have to be persistent to get the download. You will find that it will be worth it when get it.
Please do not accept until you are happy with the information we have given you.
Let me know if you would like more information or if can not downloard the PDF file.