How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12028
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

Jenn Air model S156W.When plugging in the grill element, it

Resolved Question:

Jenn Air slide-in range model S156W. When plugging in the grill element to the receptacle, it works erratically (element partially heats) and the exhaust fan does not come on automatically as it should. This does not happen on the other side of the stove when plugged in; everything works fine. Both standard elements with burners work well when plugged in (both were recently replaced) It appears that the receptacle should be replaced, which is easy to find on-line though I'm concerned about how easy it will be to remove the receptacle and replace it given what I have read on the web. Is this something that a reasonably handy do it your self type can do? Are there any tricks of the trade to best tackle this repair. Thanks for any help.

erik
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.
you can do this , its not very hard on these. but this may not be your problem. you may have a bad infinate switch if your fan is not comming on when it should. does the fan come on right when your new burners are in , and which recepticle is it you think needs replacing? let me know, thanks Bryan
Customer: replied 6 years ago.
The fan works well with the switch as well as when the grill is plugged in on the left side of the stove. It comes on when either of the burners are turned plugged in on both sides (using the switch on top of the stove.) That does not occur on the right side (recepticle in the back) when the grill is plugged in. If it is the recepticle, then are there many steps to remove and replace? With this stove, the fan comes on automatically when the grill elements are inserted (there is a shunt on one of the connections) and manually when the burners are plugged in.
Expert:  Bryan replied 6 years ago.
well if you need to replace the recepticle that the burners plug into (the one on the oven itself in the back) thats a little more complicated.the recepticle looks to be put in through the back on this and has a braket to hold it in. this means pulling the entire oven out so you can get at the recepticle.otherwise you have to slide the oven out away from back wall and go in from the back.you can go to http://www.searspartsdirect.com/partsdirect/retrieveSubComponentPartsAction.action?modelNumber=S156W&productCategoryId=0124160&brandId=1266&mode lName=ELECTRIC%20SLIDE-IN%20RANGE&diagramPageId=00008&componentDescription=TOP/GRILL%20PAN%20(S156W)%20(S156W)&documentId=X2900049&backToLink=Return%20to%20Sub%20Components%20list and look at part 11recepticle and part 12.braket and i think you will see what I mean.let me know Bryan
Customer: replied 6 years ago.
OK. So does this mean that I also then need to remove the back panel to get to the recepticle?

see http://www.searspartsdirect.com/partsdirect/retrieveSubComponentPartsAction.action?modelNumber=S156W& productCategoryId=0124160&brandId=1266&modelName=ELECTRIC%20SLIDE-IN%20RANGE&diagramPageId=00010&componentDescription=BASIC%20BODY%20(S156W)%20(S156W)&documentId=X2900049&backToLink=Return%20to%20Sub%20Components%20list

If so, is that fairly straightforward or will there be lots of bits to remove? If it is too big a deal, then I can just use the other recepticle for grilling stuff, though I am worried that if the receipticle is beginning to fail it should be replaced before it totally goes. If I have someone come in to repair this what kind of ballpark cost would it be? Thanks for all your help, I think we are about done.
Expert:  Bryan replied 6 years ago.
well the bigest part of this is you may have to disconect the downdraft to slide the oven out enough to get to recepticle.I dont know what the service men charge in your area charge but I would probably charge around $85.00 to do this which is around right price but I live in tn. so the charge is probably lower here, if you live in big city it could be more.I wish I could tell you more but I just dont know what there getting for service in your area.thanks Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12028
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 5 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
 
 
 

Related Appliance Questions