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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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I own a Neptune front loading washing machine and the I have

Resolved Question:

I own a Neptune front loading washing machine and the I have a problem with the door lock not working. Is there anything I can do unit my service persons comes. Because the door lock isn't working my spin cycle does not work.
Submitted: 8 years ago.
Category: Appliance
Expert:  Bryan replied 8 years ago.
more than likely you have a bad control board. this is in thr control panel in the top of the machine, these go on all neptune mchines and you need to replace the wax motor in the door lock asembly because this is what causes board to go. if you get me model number I'll look up parts for you . thanks Bryan
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