Appliance Repair Questions? Ask a Technician for Answers ASAP
Start by removing the front panel of washer so you can see inside of washer. this panel has no screws it is hooked at bottom and clipped at top . There is a crack at the top where the front panel meets the top . In that crack there is a clip - one on each side about 2 inches in from edge . Push in on that clip with a putty knife and pull out the panel , repeat on opposite side and the front will literally fall off. Now dead middle in front is the motor with a belt on the bottom. First inspect the belt for damage then with your hand grab the belt and turn the belt a bunch one direction and then the other . This should turn the transmission in both directions ( agitate and spin ) . It doesn't turn real easily but still turn. If it locks up in one direction - bad transmission. Plug the washer back in and set for spin and watch - - - pump will run by itself for a while then motor should start and see what happens.