Need Appliance Repair Help? Ask a Technician for Answers ASAP
The model # XXXXX and the serial # XXXXX XXXXX
Hi Bryan, sorry me again. I ended up running the overview test program that is on the diagram that you told me about from in the washer. It ran fine until step 7 where the drum is supposed to rotate counterclockwise. In step 4 it rotated clockwise fine but when it got to 7 it gave the error message F11 again. It says to check the Motor and the Motor Control. Do you have any suggestions as to what you think it is? Could there be something wrong with the motor that it spins fine one way but not the other? If so do you know where to find parts? Thanks so much for your help.