Hi, thanks for using JustAnswer.com. You have an airflow issue. Do you see any frost on the back wall of the freezer towards the bottom? May I please have the model number of your refrigerator?
On the controls, there is a freezer control and a refrig control. Turn the freezer control to the LOWEST setting and see if you have airflow into the refrig part through the diffuser ass'y, part # XXXXX in the attached diagram.
Yes, the fan is running in the back of the refrigerator around the compressor area.
If the compressor is out totally, which would be worst case, it would run about $400.00 here in Billings, MT. You may be slightly lower or higher, depending on where you live. If it is out of warranty, I would call Whirlpool and see if they will concession it.
Sorry for the bad news....
Sounds good, thanks Curt. It is chilly and rainy here, so I am tiling my bathroom...yuk! See ya...
Glad you emailed back the Whirlpool number you provided is out of service, the message is that there is another number. The number you gave me was (XXX) XXX-XXXX.