How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

GE Side by Side Refrigerator Unit is about 3 years old. Yesterday

Resolved Question:

GE Side by Side Refrigerator: Unit is about 3 years old. Yesterday the dispenser was going crazy. The ice machine was clicking is if trying to dispense but no one was touching. The lists were blinking on and off and then today neither the freezer or the refrigerator is cold. I unplugged it for 30 minutes to see if it just needed to reset itself but still no such luck. I don't hear anything either. When I plug it back in there is a click but no noise. Also the lights go on and off when I touch the door switch? It's hot, I'm thirsty, and pretty frustrated.....
Submitted: 8 years ago.
Category: Appliance
Expert:  Bryan replied 8 years ago.
hi this is Bryan , is the clicking comming from back? I believe you have a bad control board this is a major problem with g.e. side by sides. I replace at least 6 of these a month. if you pull your ref. out from wall you will see on the bottom right side a panel that has three 1/4" screws in it. this is where control board is located. this is whats causing your problem. if you give me model # XXXXX will look it up for you. thanks Bryan
Bryan and 3 other Appliance Specialists are ready to help you
Customer: replied 8 years ago.

It is a model GSS25JSRF..

I may be missing a didigt it could be SSRF but I typed the darn thing so many times yesterday trying to look up any information

Expert:  Bryan replied 8 years ago.
click on this and put in model # gss25jsrfss and you will see your ref. the part you need is part# XXXXX on the sealed system and mother board diagram take a look . thanks Bryan

Related Appliance Questions