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Kelly, Appliance Technician
Category: Appliance
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Experience: Highly accurate diagnostician with over 30 years experience!
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My dishwasher started leaking. Took bottom panel off while ...

Resolved Question:

My dishwasher started leaking. Took bottom panel off while it as running and it is not coming from any of the water lines. looks as if it is coming from the bottom of the door . Could something be stopeed up keeping the water from draining during cycle. It seems as if it starts leaking after getting half way thru cycle.           Clarence Miller

Submitted: 5 years ago.
Category: Appliance
Expert:  Kelly replied 5 years ago.

Good afternoon, Clarence! Thanks for using JustAnswer.com. I am able to help you but will need the model number, please.

Kelly

Customer: replied 5 years ago.

model # XXXXX also there was   665 in bold letters on top of this #

Expert:  Kelly replied 5 years ago.

Okay, let's check a few things. The most common leak problem with this Whirlpool built Kenmore dishwasher is the bearing at the bottom of the lower spray arm. The bearing wears and hangs the spray arm up so it sprays incorrectly, causing the water to be sprayed over the tub rather than up on the dishes. If you remove the plastic "nut" on top of the lower spray arm, do you see the bearing? It will be white plastic and should have about a 1/4" lip on it. Is the lip worn down so that it just looks like a thick washer or spacer?

Kelly

Customer: replied 5 years ago.

Reply to Town 's Post: I will check this out and get back with you

Expert:  Kelly replied 5 years ago.

Also, see if the black rubber is worn that directs the water to the spray tower that feeds the upper spray tower...Kelly

Customer: replied 5 years ago.

Kelly, sorry is is taking so long as I have to run upstairs. On the lower spray arm there is a rubber boot, do I take this off? The arm itself is not tight, it does rock

Expert:  Kelly replied 5 years ago.

Yes , the rubber boot unscrews. See what kind of shape that boot is in. Is it weathered and crumbling, cracked, etc? The bearing I was talking about sits under the lower spray arm....

Customer: replied 5 years ago.

I did tell you that it does not leak at the begining of the wash cycle

Expert:  Kelly replied 5 years ago.

Yes, you did. Does it leak every time it's used?

Customer: replied 5 years ago.

The boot is in good shape . I have two spray arms. One located under the upper rack and one on the very bottom. I just removed the bearing under the lower spray arm (the rubber boot) and the lip on the bearing is about 3-32nds. Is the bearing suppose to be split

Expert:  Kelly replied 5 years ago.

Yes, it should be spilt. It sounds like it is probably okay. What kind of shape is the door gasket in? Are the lower corners all gummy and deteriorated? The other thing to check is the vent cover on the top left corner on the INSIDE of the door. The cover pops off and you can check to see if it is built up with "gunk" in there, as that can also cause door leakage.Town & Country Appliance Service39670.669509919

Customer: replied 5 years ago.

The door gaskets are in good shape

Customer: replied 5 years ago.

It just started leaking yesterday. I thought maybe it had something to do with that float, something in it etc. I know nothing about dish washers

Expert:  Kelly replied 5 years ago.

Is there water standing at the end of the cycle?

Expert:  Kelly replied 5 years ago.

Is it possible that somebody used too much or the wrong kid of soap and it foamed up too much, causing spillage? Has it leaked one load or all now?

Customer: replied 5 years ago.

OK< Let me look at that Kelly the lower spray arm wabbles a lot, I guess that it ok, since you do not think it is the bearing. Right???? Going to check the vent. Be right back

Expert:  Kelly replied 5 years ago.

No, there is some movement in there. The water pressure keeps it tight when spraying.

Customer: replied 5 years ago.

no water standing at the end of the cycle

Just cleaned out the vent and it looks like paper residue but there hasn't been anything in there that had a label on it. It is full of that substance. Have no idea what that could be???

Customer: replied 5 years ago.

Do you suggest that I clean it out and run the washer through a normal cycle

Customer: replied 5 years ago.

First time of leaking was yesterday and the only soap that has ever been used is cascade complete powder and it is put in the open dispeser and the one that you close

Customer: replied 5 years ago.

Are you still there? Is there suppose to be anything at all in this vent? Should I run this threought a normal cycle after cleaning it out

Expert:  Kelly replied 5 years ago.

Definitely clean out that vent and run a cycle.  Let me know how it does...

Kelly, Appliance Technician
Category: Appliance
Positive Feedback: 98.1 %
Satisfied Customers: 6599
Experience: Highly accurate diagnostician with over 30 years experience!
Kelly and 8 other Appliance Specialists are ready to help you
Customer: replied 5 years ago.

Kelly, thank you so much for your time

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