How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12056
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a GE bottom Ref with a bottom freezer. It is ...

Resolved Question:

I have a GE bottom Ref with a bottom freezer. It is freezing up the evap coil and as a result the temp is rising from lost air flow. Also the evap fan will start making noise (i think the Ice is moving the fan housing as it builds up) It will defrost after a while but buy the time it does the frozen product is thawed. I instaled a new board a few weeks ago but still have the same problem. The modle # XXXXX The Serial# XXXXX XXXXX
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.
did you get the board that comes with the instruction to cut the thermister wire in pin two of the j1 connector? all bottom freezers need this done . was your part # XXXXX? you have to eliminate thermistor on this model. let me know Bryan
Customer: replied 6 years ago.
Reply to a1speedyappliance's Post: Did You get my reply e-mail?
Expert:  Bryan replied 6 years ago.
I'll check I had to eat dinner.give me a minute. Bryan
Expert:  Bryan replied 6 years ago.
no e-mail , just post you reply here ,thanks Bryan
Customer: replied 6 years ago.
That is the correct model #. I have a mechincal temp control and there is no wire going to #2 of J1. The wires are as followsJ1/1=white    J1/2=no wire    J1/3=blue and white    J1/4=red and white    J1/5=brown    J1/6= no wire     J1/7=no wire    J1/8=brown     J1/9=no wire. I am a master hvac/r tech (Md. D.C. Va) I understand most of the stuff you send me. I do not have any tech info on this GE ref. i own this house but do not live in it ,I have a tenent in it. I have made sure they keep the door closed and the door gaskets etc are tight. There was no trap on the drain line just a corragated plastic tube with a cap with small slits in it. I made up a copper trap using copper street ells and attached it to the end of the tube just in case it is missing( I bought this ref off the floor out of box)The ice is thick on the left side of the evap but will cover the whole evap over time. What are the resistance value of the thermisters, maybe it is not going into defrost fast enough? Also shortly after I bought the ref GE replaced the same board under warrenty I think. I was not there but that is what it sounded like from my tenent. The guy left with the wiring info?
thanks
jim(NNN) NNN-NNNN
Expert:  Bryan replied 6 years ago.
well thats funny thats what they tell us to do (all) bottom freezers I do alot of these and have the diagram in my hand but its the diagram they send us with board not your ref. diagram , anyway there are alot of thermistors in these ref. and I'm sure you know what they look like but the one that causes freezer to overfrost is the one in the freezer section, i had same problem with g.e. side by side and changed heater which was bad and had to go back and change the board after about 6 weeks he called back and said it was frosting again! i went back and finaly changed thermistor in freezer and that was about 4 months ago and he hasnt call back yet, I would try changing that its what senses freezer temp. and if its not working it will keep compressor running to cool freezer. it runs to long and builds up to much frost for defrost cycle to handle.let me know Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12056
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 7 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 

Related Appliance Questions

Chat Now With An Appliance Technician
Bryan
Bryan
Tech/owner
11889 Satisfied Customers
15 yrs. experience as a certified appliance technician.