How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

The refrigerator and freezer are running but it is not ...

Resolved Question:

The refrigerator and freezer are running but it is not cooling. the unit is 4 years old. I''ve called innumerable times and keep getting A&D Appliance phone number 1-XXX-XXX-XXXX. This number immediately disconnects. I need service and am getting very frustrated. Help!!!
Submitted: 8 years ago.
Category: Appliance
Expert:  Bryan replied 8 years ago.

Hi this is Bryan . can you tell me if you see any frost on back panel inside freezer? I know your looking for service but I may be able to help you get it running right until a service man is reached. can you give me make and model #? thanks Bryan

Customer: replied 8 years ago.
There is ice on the cooling coils in the back of the freezer, but it is rapidly melting.
   The model number is XXXXX Its a Maytag.
Expert:  Bryan replied 8 years ago.
ok let me see what i can find out for you. Bryan
Bryan and other Appliance Specialists are ready to help you
Expert:  Bryan replied 8 years ago.
i"m checking model now. Bryan
Expert:  Bryan replied 8 years ago.
is this a side by side? do you hear any clicking or buzzing coming from back of ref. near compressor? is the fan running beside compressor? let me know Bryan
Customer: replied 8 years ago.
Yes, this is a side by side. I hear nothing unusual, i.e., no buzzing or clicking. I do hear the normal sound it makes while running.

Related Appliance Questions