How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11902
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

Whirlpool dryer has been working flawlessly for almost 15 ...

Customer Question

Whirlpool dryer has been working flawlessly for almost 15 years, after a power failure, dryer no longer heats... What can be wrong? Ignitor replacement? Something simple? Help
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.
Hi this is Bryan , is this a gas dryer? I can help you I have to step ou for a few minutes but I'll be back soon , please give me model # XXXXX I will look it up when I return thanks Bryan
Customer: replied 5 years ago.
Reply to a1speedyappliance's Post: Sorry, yes this is a gas dryer....

Whirlpool Model #LGV7646AWO
Expert:  Bryan replied 5 years ago.
you may have a bad ignitor, its hard to say. do you have a volt meter? we can do some tests. let me know Bryan
Customer: replied 5 years ago.
Reply to a1speedyappliance's Post: yes, i have a voltmeter and have opened the front panel to have access to the ignitor...
Expert:  Bryan replied 5 years ago.
ok you know where ignitor is then.unplug machine and the unplug the ignitor . put leads in part of plug that comes from dryer and start dryer and read voltage you should get 110volts,tell me did you open bottom of dryer or take entire panel off front? some have panel on bottom. let me know .Bryan
Customer: replied 5 years ago.
Reply to a1speedyappliance's Post: mine has the panel on the bottom.... did as suggested and got a reading that mildly fluctuated between 117 and 119v... I would assume that the cause at this point may be the igniter, but what about the rest of the burner assembly, like the valve? This happened after a power failure and as I am not wealthy, I would like to find the actual problem and get this thing fixed...

Thnxs for your help, if I didn't say it before...
Expert:  Bryan replied 5 years ago.
ok plug ignitor back in and try again if it doesnt glow then you need ignitor. let me know Bryan
Customer: replied 5 years ago.
Reply to a1speedyappliance's Post: Okay, plugged ignitor back in, started dryer, no glow.... So now I need to order an ignitor? I wonder if Sears carries one for my unit....?
Expert:  Bryan replied 5 years ago.
yeh if your getting 119volts you have a bad ignitor , you can click here to look it up www.repairclinic.com sears may have it but charge more. if your happy with my answer please press accept and always leave feedback if you can Thanks Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11902
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 4 other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
Reply to a1speedyappliance's Post: happy with answer... Sears has it for less than $30, same as what I saw on Whirlpools site... This allows for local pickup...
Expert:  Bryan replied 5 years ago.
thats good , it should take care of your problem . thanks again Bryan

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.