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a wire snapped on the cutting grid on my Kitchen ...

 
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  • Answered by:Kelly
  • Appliance Technician
  • Positive Feedback: 98.2 %
  • Accepted Answers: 5320
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Customer Question

a wire snapped on the cutting grid on my Kitchen aid ice maker. model KUIS155HLS2. I replaced the wire with 22 gauge steel wire and re assembled the unit. It made about 1/2 bin of ice and then quit. I checked the recepticle and have power here but no power to the unit. Did I burn out the transformer or is there a breaker some where on the unit that needs to be reset?

Submitted: 1749 days and 5 hours ago.
Category: Appliance
Value: $15
Status: CLOSED
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Expert:  Kelly replied1749 days and 5 hours ago.

Hi, thanks for using JustAnswer.com. Is there any lights on the machine, such as anything on the control panel or a bin light? Will it do anything, run water, pump or compressor or fan? Kelly

Customer replied1749 days and 5 hours ago.

no nothing> no bin light or power light.

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Expert:  Kelly replied1749 days and 5 hours ago.

Sounds like the main board may have toasted. Do you have voltage to the main board?

Customer replied1749 days and 5 hours ago.

i do to the main board but no further. Would this be caused by replacing the grid wire, is it not the correct gauge?

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Expert:  Kelly replied1749 days and 5 hours ago.

You could have damaged the main control using improper wire. Everything but the cutter grid, the controls and the light require 120 VAC. The grid, controls and light require 8.7 VDC. Do you have voltage to the transformer and if so, voltage out? Again, it should be about 8.7 VDC out of the transformer.

Customer replied1749 days and 5 hours ago.

have not checked the voltage from the transformer. need to buy a voltage meter. just to be certain that you know i am talking about the actual cutting wire not the harness.

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Expert:  Kelly replied1749 days and 5 hours ago.

Yes, the actual grid that the ice falls on. If you have voltage out of transformer, the control (part #(NNN) NNN-NNNN is likely faulty. If no voltage, transformer os, of course, to blame (part #(NNN) NNN-NNNN. Either way, I would replace the cutter grid with the OEM and that part # XXXXX(NNN) NNN-NNNN These parts are available at CE Sundberg, phone #(NNN) NNN-NNNN Let me know what you come up with, if you would. Thanks, Kelly

Customer replied1749 days and 5 hours ago.

thanks. Is part number(NNN) NNN-NNNNthe main board?

Accepted Answer

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Expert:  Kelly replied1749 days and 5 hours ago.

Yes, that is correct.(NNN) NNN-NNNN retails for $144.27 FYI.

Expert TypeAppliance Technician
Category: Appliance
Pos. Feedback: 98.2 %
Accepts: 5320
Answered: 8/3/2008

Experience: Highly accurate diagnostician with over 30 years experience!

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