Need Appliance Repair Help? Ask a Technician for Answers ASAP
Thank you for using Just Answer.
There have been several versions of Neptune washers.
Please post the model number from the washer's cabinet.
Thank you for your patience.
Do you have the rear access panel off?
Have you run into a problem?
I was looking for the step by step in the Repair service manual. They just show access to the boot from the rear acces panel and it didn't appear that there was anything unusual about.
Thanks for your patience.
I've checked the Repair Service manual and I can't get a good look at that other side.
I'm sure one of the other experts has done this job a dozen times themselves. So, I'm going to "opt" out of this question.
You don't need to ask this question again!
One of the other experts will read everything we've gone through and jump in with some good information to answer this quickly for you.
I will still receive posts and if the question is not answered I will be sure we get it figured out.
Berney has asked me to step in and see if I cant help you figure this out.
Now I know that I have this information but I will ned a little time to read through the manuals I have and locate it for you. It will probably take me about a half hour.
Your patience is appreciated.
I'm must appologize as my reading skills seem to be lacking tonight. For some reason in my minds eye I thought you were referring to the boot that goes on the pump. Often these need to be cleaned out.
Here is what I think you are looking for-
2. Remove the front panel, top cover and
Front Shroud Removal).
3. Using one of the two hold down brackets
(See Figure 5-6) or one of the two front
support springs, grasp the hook of the boot
clamp spring. With the other hand, press
the wire loop into the door boot. This will
brake the wire into the door boot and not
allow the wire to slip.
NOTE: Be careful not to bend or crease the
wire loop. If the wire loop becomes bent, the
result will be a potential leak upon replacement
of the boot seal onto the outer tub
4. Pull the boot clamp spring hook toward
the wire loop and disengage the spring
from the wire loop.
5. Carefully remove the wire loop from the
lip of the outer tub cover.
NOTE: Note the orientation ribs on the outer
tub cover and the locating notches in the door
boot seal lip.
There's a diagram that shows you need to line up the tabes with the holes in the boot.
Let me know if you need any more information.
Here's the rest -
6. Unsnap the locking tabs of the door boot
around the inside perimeter of the door
1. Align the door boot with the D-shape toward
the front, with the flat of the D toward
the bottom. Also, locate the large
tab toward the top center of the shroud.
2. Stretch the rear lip of the door boot onto
the tub cover.
3. Move the rear door boot lip along the face
of the tub cover until the locator notches
in the door boot align with the locator ribs
in the tub cover. Check alignment of the
six rib marks and reposition if necessary.
This is necessary in order to have the locking
tabs on the inside perimeter of the door
boot align with the corresponding tabs on
the front shroud.
4. Carefully loop the wire loop with spring
around the lip of the outer tub cover and
place the spring at the 11:00 o'clock position,
just left of the top rib of the outer tub
cover. Hook the end of the spring over the
nearest tub cover clip to hold the spring
and wire in position for final hookup to the
other end of the wire loop.
5. Using either the hold down bracket or the
outer tub spring, grasp the hook end of
the spring and apply pressure on the
clamp wire into the door boot.
6. Pull the spring hook toward the wire loop
to engage the spring with the wire loop.
of the boot seal onto the outer tub cover.
and we're almost there -
7. Reposition the front shroud on the front
8. Pull the front edge of the door boot and
locate the widest locking tabs, located
at the 12, 4 & 8 o'clock positions. Insert
the locking tabs into the large interlocking
slots in the shroud. (Spraying the
surface with window cleaner or a soap
solution aids reinsertion of the tabs into
the plastic front shroud.) Press the thick
rubber section of the door boot into the
groove in the shroud so the locking tabs
engage in the slots.
9. Press the remaining locking tabs into the perimeter of the shroud.
Ok, I think you've got it all now. I included the removal to be sure you had done everything correctly there.
If you would like to download the PDF file of this manual, you can go to this site.
Choose "free" and download it. The site does not like AOL, so use Internet Explorer.
Just a quick note about the manual. It says it is only for the MAH3000 series but that is not true. The 3000 is the same basic model as the 5500 to 7500. The models between the 3500 and 5500 are diffrent though.
You have already acepted. No further action is required.