How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Brandon Your Own Question

Brandon
Brandon, Home Appliance Technician
Category: Appliance
Satisfied Customers: 125
Experience:  12 years Appliance Experience, Freon Certified, Service Manager over 10 Techs currently.
11220738
Type Your Appliance Question Here...
Brandon is online now
A new question is answered every 9 seconds

We have a GE washer that is less than 5 years old - Model ...

Customer Question

We have a GE washer that is less than 5 years old - Model #WDSR2080D5WW. It doesn't seem to know when to shut off the water. Regardless of the water level setting, it fills to the top and overflows. At one time, it emptied in the middle of the agitation cycle. We believe it's the water valve. Does this seem right?
Submitted: 6 years ago.
Category: Appliance
Expert:  Brandon replied 6 years ago.

when it emptied did it empty on the floor or drain? If you start to fill the machine and it is filling then you press the timer in does it stop filling?

Customer: replied 6 years ago.
Reply to Brandon's Post: It empties onto the floor, and when button is pressed it stops.
Customer: replied 6 years ago.
I need to revise my answer a bit - the water does drain when you put it on drain; it just doesn't stop filling up with water until you stop it. When you drain it, it drains properly (but manually).
Expert:  Brandon replied 6 years ago.

ok, there is a water pressure switch and hose.

1. check the water pressure hose to make sure it didn't come off, or has a hole in it.

2. the pressue switch tells the timer to stop! so if the hose doesn't have a hole in it, then it leaves it to the pressure switch or timer. Very rarely is it the timer.

In the diagram i have provided #10 is the switch #811 is the hose and #100 is the timer.

Brandon, Home Appliance Technician
Category: Appliance
Satisfied Customers: 125
Experience: 12 years Appliance Experience, Freon Certified, Service Manager over 10 Techs currently.
Brandon and 6 other Appliance Specialists are ready to help you
Customer: replied 6 years ago.
I don't see the diagram - how do I get that?
Expert:  Brandon replied 6 years ago.

graphic

Sorry i forgot to attach it.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 
Chat Now With An Appliance Technician
Brandon
Brandon
Appliance Technician
125 Satisfied Customers
12 years Appliance Experience, Freon Certified, Service Manager over 10 Techs currently.