Appliance Repair Questions? Ask a Technician for Answers ASAP
Thank you for using Just answer. I'm George. The other experts and I are working on your question.
Umderneath your washer is a drive belt has it come off or broke?
The big pully in the center can you turn it with a bit of resistiance in one direction? Freely the other?
The best way is to get enough clearance is to tilt the unit on a angle while you inspect it.
If you need a diagram on this unit I'll need a serial number as well.
First Questions are answered when you make your deposit.
The problem could be the transmission, but let's look at the simple stuff first.
Do this: With the unit empty without clothes. Fill up the unit for say a small load---When the water is satisfied it will start the motor in one direction. Lift the lid. You may have to use a small screwdriver to actuate the lid switch. You should hear or feel a slight click when you do..You should see the agitator moving and the tub staying still and not moving around.
Second turn the unit to spin Again actuate the lid switch with a small screwdriver. You should hear or feel a slight click when you do.. The motor should reverse and the tub spins around.
Do you? Take the screwdriver out and close the lid. Does the unit spin then?
I have included a diagram of the top so you know where the lid switch is. It is reference # XXXXX Reference # XXXXX pushes on it when the lid is lowered.
Do you? NO, the agitator is not moving.
The washing machine does go to the spin cycle and begins to remove the water in the basin. The spin is in a clockwise direction. Where should I go from here?
What happens in the wash cycle? Is it quiet? Does the motor run?
What do you hear?
What do you see?
The more spefic you are the more I can help you. I'm not trying to insult you by any means. You are my eyes and ears there. Together we will find your answer.
From what you have described to this point. Is that the motor is working in both directions. The belt is in good shape. The lid switch is good. Sounds like the brake is good. Unfornately are left with one thing --The Transmission. To replace a Transmission you need a set of specialized tools that are not avaiable to the average consumer. You do in this case need an appliance tech.
If I remember right maytag has a 5 year warranty on the part. Yet you would be left with the labor end. As well as a few misc. parts such as a seal kit. In this case it is very helpful you have your receipt when you bought the unit or can get a store copy.
Usually extended warrienteis are a good way to go... The ones at the point of sale are the cheepest. Sorry you had no luck on this one. I did check with the manufacture and ran the possibilty of bearings by them. They said the bearings were not a problem on this model and sadly said it was the transmission. Unfortuniately out of warranty.
Sorry about the different time zones, Yet we all live in different parts of this country.
Hopefully you may have something that might not be as catastrophic in the future... Take care.