How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask MrBill Your Own Question
MrBill
MrBill, Home Appliance Technician
Category: Appliance
Satisfied Customers: 409
Experience:  Electrolux Authorized Servicer, 7 Years of in home experience
9256417
Type Your Appliance Question Here...
MrBill is online now
A new question is answered every 9 seconds

ice maker not working. manual said try changing filter ...

Resolved Question:

ice maker not working. manual said try changing filter can''t locate it on this model
Submitted: 8 years ago.
Category: Appliance
Expert:  MrBill replied 8 years ago.

Hello,

I will be more than happy to help you out with this. Can I get the model number your fridge?

Thanks for using JustAnswer.com!

Bill

Customer: replied 8 years ago.
Reply to MrBill's Post: gss22jerf cc/ ge side by side refrig
Expert:  MrBill replied 8 years ago.

Hello,

I do not see a factory installed filter on your machine. Some GE models do not have filters built into them.

There are a couple things that will stop the icemaker from working. If the freezer temperature is too high it will not work. Check the flap where the ice comes through the door. Make sure it is completely closed. If even the slightest bit not fully shut, this will cause the icemaker not to work. Make sure your lights are turning off when the doors are closed. The lights will create too much heat and the freezer will not be cold enough to run the ice cycle. Also, make sure the tube that fills the icemaker on the inside of the freezer is not froze solid. I would run a hairdryer on the tube for about ten minutes to be sure. Ice could form in the bend in the back and may not be visible from inside the freezer.

If this all looks good, then I would investigate a possible defective water valve.

Let me know if you have anymore questions about this. I will be more than happy to help you out further.

Thanks for using JustAnswer.com!

Bill

Customer: replied 8 years ago.
how long before ice shold staryt forming again if this was problem not sure yet
Customer: replied 8 years ago.
waiting for reply from 12.48
Expert:  MrBill replied 8 years ago.

Hello,

Sorry about the delay. Had to step out for a bit. As far as how long before it could freeze again, depends on some variables. It could take years or weeks. Depending on the humidity and average temperature of the room. Worn door gaskets will speed up the process.

It just depends, I tell my customers to think of it as a routine maintainance. Like cleaning the condensor coils on the back, cleaning the door gaskets, changing the filter(if there was one)

If you have anymore questions please ask. I will be more than happy to answer any other questions you may have.

Thanks for using JustAnswer.com!

Bill

MrBill and 2 other Appliance Specialists are ready to help you

Related Appliance Questions