How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask MrBill Your Own Question

MrBill
MrBill, Home Appliance Technician
Category: Appliance
Satisfied Customers: 409
Experience:  Electrolux Authorized Servicer, 7 Years of in home experience
Type Your Appliance Question Here...
MrBill is online now
A new question is answered every 9 seconds

I have a Maytag 9100 dishwasher. The touch controls ...

Resolved Question:

I have a Maytag 9100 dishwasher. The touch controls on the front do not work or they work intermittently. The unit is definitely getting power.
Submitted: 6 years ago.
Category: Appliance
Expert:  MrBill replied 6 years ago.

Hello,

I will be happy to help you out. Can I get the model number to your machine?

Thanks for using JustAnswer.com!

Bill

Customer: replied 6 years ago.
Reply to MrBill's Post: Hi Bill. It is a Maytag MDB7100 that is eight years old.

Stopped working, definitely is getting ac power.

I got it to run one more time by wiggling the switch and pressing hard on the door. Seems to be either the switch or the controls.

Will not work right now.

Tying to determine how expensive a fix it might be and if I should be repairing or replacing the unit.

Thanks,
Peter
Expert:  MrBill replied 6 years ago.

Hello,

It almost sounds like there may be an issue with the door latch switches. If the machine doesn't think the door is closed, the machine will not start.

One of the switches in the door latch may be out of place or defective. I would look into this before ordering any parts or anything. There should be two switches on the door latch assembly.

There are a series of screws around the perimeter of the inner door liner. Take out these screws and you will be about to access the internal parts of the door. Give the switches a look and check for anything else that might not be the way it should be. Loose wire connects. The switches should not be loose in there holders.

Give this a look. If you have anymore questions please feel free to ask.

Thanks Again for using JustAnswer.com!

Bill

Customer: replied 6 years ago.
Reply to MrBill's Post: Thanks Bill. Since I was able to get it to run one more time after wiggling the switch, I could see that being the problem.

As a quick follow-up, if that is the case, would it make sense to repair this dishwasher rather than replace? I would imagine that is a relatively inexpensive repair.

Up until this incident, it has worked well and is in good condition.
Expert:  MrBill replied 6 years ago.

Hello,

I would definetely repair the machine. It is rather inexpensive to replace the switches and this is something you can do yourself. That will also save you a bunch of money.

If the machine is still in great shape and you are happy with it, fix it.

Let me know if you have anymore questions, Thanks Again for using JustAnswer.com!

Bill

MrBill, Home Appliance Technician
Category: Appliance
Satisfied Customers: 409
Experience: Electrolux Authorized Servicer, 7 Years of in home experience
MrBill and 8 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.