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MrBill
MrBill, Home Appliance Technician
Category: Appliance
Satisfied Customers: 409
Experience:  Electrolux Authorized Servicer, 7 Years of in home experience
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The washer leaves dirt-like streaks and ...

Resolved Question:

The washer leaves "dirt-like" streaks and "blotches" on the clothes. Water lines have been checked & cleared. Kenmore stackable washer - where should we look for the problem?
Submitted: 8 years ago.
Category: Appliance
Expert:  MrBill replied 8 years ago.

Hello,

I will be happy to help you out. Can I get the model number to your machine?

Thanks for using JustAnswer.com!

Bill

Customer: replied 8 years ago.
Reply to MrBill's Post: I am at work right now, so I don't have the model number.
We purchased it in early 2001. It is a front loader -
Can I contact you again later this evening?
Expert:  MrBill replied 8 years ago.

Hello,

Absolutely, let me know the model number later on, I will be around.

Thanks for using JustAnswer.com!

Bill

Customer: replied 8 years ago.
Reply to MrBill's Post: Hi again,

The model number is" 417.41142000
Serial number is: XC11000138
Expert:  MrBill replied 8 years ago.

Hello,

Check around the door seal. Is there any lint or mildew build up around the door.

More than likely this is the cause of the streaks. If you keep this area clean, there may be some built up around the outer tub and not visible. What I recommend to anyone with a front load washer is to use a product called AFFRESH. When you run this through the machine on a regular basis, it breaks down and removes the mildew that builds up where you can't see.

I have heard nothing but good things about this product. It also works well with taking away the odors you get with these machines.

If you have anymore questions please feel free to ask. Thanks Again for using JustAnswer.com!

Bill

MrBill and 4 other Appliance Specialists are ready to help you
Customer: replied 8 years ago.
Reply to MrBill's Post: OK - Sounds good - where do I get AFFRESH?
Expert:  MrBill replied 8 years ago.

Hello,

Any Lowes, Sears, Home Depot will have this, not sure about wal-mart or other stores, but am sure about these places having it.

Thanks Again,

Bill

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