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Thank you for using Just Answer. I'm sorry that you're having a problem with your refrigerator.
One check (although not convienent), would be to manually defrost the unit completely. The food would be removed. Open the doors and unplug the unit. Then turn it back on in 24 hours or more.
It sounds like you did this already. If so, then if the refrigerator returns to normal operation for 8 to 48 hours then your problem would be the defrost system.
We can go thru these components to isolate the problem.
Another item to check is the defrost drain. This drain line runs from the freezer to a pan under the refrigerator. If it gets clogged then the water backs up into the freezer and you have the water refreezing. You can find the drain behind the back wall inside the freezer.
Here's a diagram that should help -
The drain tube is part number 225. You should be able to pour water down from the top and see it drain into the pan.
Let me know how you make out and we'll take the next step.
How long has it been since you defrost the refrigerator?
Those lights are telling you that the fresh food compartment is not at the correct temperture. The freezer is mostly ok ....still .... right...?
I know the defrost system is not the first thing you would think of. I appreciate your patience.
It might be that I need to explain things better so that the steps make more sense.
The defrost system when not working correctly will stop the cold air from the freezer from going into the refrigerator. Ice accumulates on the components that are responsible for sending that cold air to the refrigerator. The components are frozen up and unable to work correctly.
It generally takes about 12 hours (after defrosting) for things to work correctly after you defrost in manually. However, then after another 12 to 48 hour the water starts to freeze in freezer again and things go back to the same problem.
I appolgize in advance if I'm repeating myself. However, to be sure -
Was the refrgerator completely defrosted? Meaning behind the freezer inside back wall there was no ice at all.
If so, we would want to check the temps in both the fresh food compartment and the freezer. It could also be that the ice build up has damaged the damper that goes from the freezer into the fresh food compartment.
You can check that by looking for the vent in the refrigerator and seeing if any cold air is coming thru the vent from the freezer.
I have a GE repair service manual. Now, it is not exactly for this model. However, a good 90 percent of everything in it will apply to your troubleshooting and this repair.
You will just need to keep checking the actual diagram for your model which you can see if you enter the model number at www.partselect.com .
If you send an email to [email protected] I will attach it to a return email. I will have access to that email later tonight and you could download it tommorow.
If you have more questions and/or need information (or help) I will still be available at this post. All you have to do post here again.
Absolutely okay, what ever is best for you.
There is a lot of informaiton above. So, you might want to review it with your husband.
Let me know what you would like to do next (when ever you're ready).