Appliance Repair Questions? Ask a Technician for Answers ASAP
I will be happy to help you out. Can I get the model number to the Machine?
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Does the metal tub feel loose if you reach your hand in and shake it. If you spin tub by hand, does it make any sounds?
Let me know what you find.
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There are a number of things that can cause the machine to be off balance during sping cycle. I just went on a service call yesterday to a ladies house with the same problem. She has had her machiine for 9 months now. When she was having the problem, it was when she was only putting one or two things in the machine.
Can you run the machine in the spin cycle completely empty and see if the machine still appears off balance?
You can run the machine without the back panel. However, this is dangerous. As long as you don't stick your hands inside the panel at all while the machine is running you will be fine. Just be careful.
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Can you inspect the belt of the washer and look for any frays or missing ribs on the inside. Also when the machine is starting to wobble, look at the feet of the machine. See if you can notice if the floor is giving at all. The slightest movement of the floor will send these machines offbalance.
I called the Frigidaire Tech Support on your machine. Given every bit of information here. There is nothing that would cause the machine to only go off balance at the end of the spin cycle when it reaches it's highest speed. With any off balance issue the problem will be aparent throughout the entire spin cycle. The Tech support guy could not suggest any issue that would decribe the problem you are having. The tub will rock back and forth somewhat during the spin cycle when the machine is empty. This will not cause any banging or movement of the machine however.
Just to clarify. After the washer balances the load. The tub will spin clockwise and counter-clockwise for a few minutes. The machine will start to spin. Every few seconds it will increase in speed. Until the last couple minutes of the cycle when it will be at its fastest.
Is the machine machine off balance at the beginning of the spin cycle when the tub is spinning in one direction. Or does this only happen after the machine has been spinning for a couple minutes?
Thanks Again for your patience,
You are no problem whatsoever! The Factory support guy said there could be a very slim chance that the shocks are the cause. But he said not too likely. Other than that the tub is held up by springs and rests on shocks. What type of floor is the machine setting on?
When the machine is off balance is there any movement of the floor underneath?
I will get down with my eyes about 1 foot from the legs and watch very closely, sometimes in this case you will see the floor underneath, ever so slightly rise and fall.
Thanks for your patience!
Good Luck. LOL
That is very interesting. If you reach in and can move the tub a little bit and hear a clunking sound, that is your bearings. The movement is different than the normal movement on the shocks and springs. This movement will be smooth and make not sound. But if the tub feels loose and clanks a little bit, I think you have a broken bearing or something. There is no brake on your machine. It is odd that you cannot hear the tub grinding around when it moves during agitation or spin. Usually a bearing noise is consistant throughout any spin motions of the tub during a cycle.
This is an odd case.
Can you clarify on the tub movement again just to make sure.
Thanks for your patience,
You are pretty much right on. I would check the nut on the big pulley on the rear of the tub. Long shot but could be slightly loose. The shaft that pulley rides on are the bearings in question.
With the clunking sound only in the front and back motion and not up and down, is a rare case. Check the nut of the pulley and let me know what you find.
Grab the pulley in the back and see if you can push and pull it and see if it appears loose. Throw a wrench on it and make sure it is tight.
Again, let me know what you find.
The shocks are relatively easy to remove and inspect. If it is wore out I will mark this down as a first for me. I've only ever replace broken ones before due to off balance loads or moving the machine to a new location.
I am very curious to hear what you find!
Sometimes the sleeves would be cracked, but most of the time it broke were the mounting bolts go. They could be cracked around the bolts, put some pressure on them and see if they move around. Grab the shock with your hand and push and pull on it a little bit.
This is one for the books for sure.