How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask The Home Smithy Your Own Question

The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9511
Experience:  30 years repairing appliances
3079445
Type Your Appliance Question Here...
The Home Smithy is online now
A new question is answered every 9 seconds

I just got a Kenmore dryer 417.80052990 given to me. I ...

Customer Question

I just got a Kenmore dryer 417.80052990 given to me. I vented it and tried to start it. Drum wouldnt turn. If figured out it was the belt. I took silver vented panel off back(bottom left) belt was on drum but nothing else. I also found parts in bottom of dryer, from looking online I have figured out they are the spring, idler arm and Idler arm assembley without pulley, I also found a bracket. Person before me had no problems with dryer. I am assuming this was caused from moving it. I have no clue what to do now. all pictures I have found online do not look like what inside of mine looks like and I cannot figure out how to get any other panels off dryer. Help.
Submitted: 6 years ago.
Category: Appliance
Expert:  The Home Smithy replied 6 years ago.

Hi purplygirly;

While I search my archives for the drawings you need to try tipping the unit and see if the rest of the tensioner is still rolling around inside. If it is it may still be useable.

I'll be back shortly

This question is still open to the other experts so if one of them have the pictures they can reply and get you going faster.

Best THS

Customer: replied 6 years ago.
nothing else found
Expert:  The Home Smithy replied 6 years ago.

Ok here we go

To access the inside you need to first take the two screws out ot the lint filter. tThen use a putty kniife to pop the front of the top up from the chassis. Tilt tit back and then in the top of the units front are two screws that you loremove from the frnt panel to remove it. You can now remoove the drum and acccess thetentioner roller assembly.

If the unit has a thing dticking out the bacl that looks worn out you need to replace it and the casrrier assembly it rides in. This is the main support bearing for the drum.

While you are in there check the felt and replace as needed.

If the idler is not in there you need to get another,. The belt is installed over the motor pully and under the idler then brought up around the drum as you put it bacl in.

Reassemble in reverse order and thwere you are.

 

If this answer satisfies your question please click the accept button. I will not be paid if you dont.

You can always ask follow up questions after you accept. I will be here to answer them.

If for some reason you are not happy. Please tell me what I can do to put a smile on your face.

Thank you for using Just Answer. Please tell someone about us.

Best regards; The Home Smithy

After you have accepted it is important that you leave positive feedback.

The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9511
Experience: 30 years repairing appliances
The Home Smithy and 6 other Appliance Specialists are ready to help you
Customer: replied 6 years ago.
My lint filter is inside the door and I didnt see any screws.
Expert:  The Home Smithy replied 6 years ago.

One minuit I maty have the wrong model

 

Customer: replied 6 years ago.
is there somewhere I can see a picture of what you described. Im much better with pictures.
Expert:  The Home Smithy replied 6 years ago.

Ok does your unit have a lower panel in the front of it?

Working on it (the picture)
Customer: replied 6 years ago.
Front is all one piece.
Expert:  The Home Smithy replied 6 years ago.

Ok The reason I seem a bit confused is because the unit you have is a rebranded Kelvinator OR a whirlpool. They do not specify which. So please bear with me. If I could see your unit it would be a no brainer but im sort of like the three blind men trying to describe the elephant to each other at the moment.

Ok front solid lint screen in door Gotcha Be right back.

I do have the belt routing diagram You may need it

Expert:  The Home Smithy replied 6 years ago.

Ok have a look at this drawing and see if it is the same door you have

Here is the rest of the breakdown

When you go to take the drum out you need to lift the drum off the mounting braket in the rear CAREFULLY! You dont want to damage the heater coils.

Ther rest of the directions are as posted above (except the lint screen)

Let me know if you have any more questions

Customer: replied 6 years ago.
I was just on a website that said the 417 in the beginning means it is a kelvinator
Expert:  The Home Smithy replied 6 years ago.

Kelvinator frigidair Sorry

Link to the 417 code here

Also if the belt coming off was caused by the move you will most likely have a drum tat is off the main rear bearing and may have damaged the coils. See if you can spin the drum by hand. If not oy os off the bearing and complete removal of the drum will be needed.

Customer: replied 6 years ago.
door looks kind of the same I guess but lint filter is more curved
Expert:  The Home Smithy replied 6 years ago.
It is still the same unit. I found the model number at the Sears site (finally) and that is where the drawings came from. The drawinfgs may not be perfect but they are close enough.
Customer: replied 6 years ago.
hey I also found a litle silver ball
Expert:  The Home Smithy replied 6 years ago.

That is definatly not good. Look at it carefully and see if it appears like it has been cut off at one end. Like someone used a file to trim it from a shaft it was attached to.

Never minfd ... that is part #5 in the main break down. The drum will have to come out.

I thought it might be the rest of part #32. I have seen them worn all the way through the shaft.
Customer: replied 6 years ago.
the ball is small and perfectly round
Expert:  The Home Smithy replied 6 years ago.
Yup that would be part #5 in this drawing (See top left insert in drawing)

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
 
 
 

Related Appliance Questions