How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask The Home Smithy Your Own Question

The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9508
Experience:  30 years repairing appliances
Type Your Appliance Question Here...
The Home Smithy is online now
A new question is answered every 9 seconds

Frigidaire front load washer Model GLTF1040AS0, about

Customer Question

Frigidaire front load washer Model:GLTF1040AS0, about 3 yr old. it can wash, but can not spin, just noise and timer stays, what could be wrong?
Submitted: 6 years ago.
Category: Appliance
Expert:  The Home Smithy replied 6 years ago.

hi gubao;

I need to ask you a few questions if you dont mind.

When it is in spin mide will it spin at all?

Does the water pump out?

Has the unit displayed any error codes?

Has there been a power outage or power surges in your area recently?

Thank you.

Awaiting your reply. THS

Customer: replied 6 years ago.
Reply to The Home Smithy's Post: I believe there was a power outage this morning, but it's was not on.
Expert:  The Home Smithy replied 6 years ago.

Ok I still need the answers to the other questions if you would, please.

When it is in spin mode will it spin at all?

Does the water pump out?

Has the unit displayed any error codes?

Customer: replied 6 years ago.
When it is in spin mide will it spin at all?
==========
it goes nowhere when it needs to spin during normal washing.

Does the water pump out?
========
waster is pumped out.

Has the unit displayed any error codes?
====
no error codes, at least there is no dashboard to display it.

Has there been a power outage or power surges in your area recently
=====
there is a power outage this morning.
Customer: replied 6 years ago.
to first q.
it doesn't spin at all.
Expert:  The Home Smithy replied 6 years ago.

Ok thank you.

Last question I promise

Is there a name assocuiated with the unit? ie:tumble action, or laundry center something to that effect?

Customer: replied 6 years ago.
Yes, I see the "Tumble Action Washer" on manue
Expert:  The Home Smithy replied 6 years ago.

Great. I have the service manual for your unit. Give me about 209 minuits and I will upload it for your retrival. We will then both have the manual and we can diagnose it together.

Sound like a plan to you?

The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9508
Experience: 30 years repairing appliances
The Home Smithy and 4 other Appliance Specialists are ready to help you
Customer: replied 6 years ago.
Great!
Expert:  The Home Smithy replied 6 years ago.

Ok had some problems with my usual server. Cant upload to it for some reason.=\

Try this link

Well nutz! that didnt work either.

Still trying to upload the manual. Just not my nite I guess. Sorry. Stilll trying though

Customer: replied 6 years ago.
No problem, for some reason my water was shutdown. If there is no water, the timer won't go either, right?
Expert:  The Home Smithy replied 6 years ago.
Yup you bet it wont. Im going to try again and see if the server is working again or not. Darn thing will upload the file butr wont give me the download link. =\
Expert:  The Home Smithy replied 6 years ago.

Sorry to be so long with this. but heres the manual. I had to clear my cookies to get the upload to work. But it took 45 minuits on ther phone with tech support to figure it out.

Ok what I have done is upload the service manual for your unit. It has all the diagnostic proceedures and is clearly illustrated.
You can get it by clicking here.

To download this file:

On the first page scroll down to the bottom and select "FREE"

On the next page enter the letters in the box and select "download"

Save the file to your hard drive and open it with a .pdf reader. I recommend FoxIt reader. (foxit.com) Its smaller than adobe and no spyware.
If there is something in the manual that you do not understand just post here, and I will walk you through the proceedure.

If this answer satisfies your question please click the accept button. I will not be paid if you dont.

You can always ask follow up questions after you accept. I will be here to answer them.

If for some reason you are not happy. Please tell me what I can do to put a smile on your face.

Thank you for using Just Answer. Please tell someone about us.

Best regards; The Home Smithy

After you have accepted it is important that you leave positive feedback.

Customer: replied 6 years ago.
Thanks a lot, I found the problem.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.