How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask The Home Smithy Your Own Question

The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9568
Experience:  30 years repairing appliances
3079445
Type Your Appliance Question Here...
The Home Smithy is online now
A new question is answered every 9 seconds

WASH MACHINE ROARS WHILE SPINNING

Resolved Question:

No Comment Added
Submitted: 6 years ago.
Category: Appliance
Expert:  The Home Smithy replied 6 years ago.

HiCustomer

What is the make and model number of your unit, please?

Customer: replied 6 years ago.
Reply to The Home Smithy's Post: GE - TOP LOADER.

MODEL # XXXXX WOWW

AROUND 9 YEARS OLD

VERY LOAD WHEN IT SPINS. DOESN'T VIBRATE THOUGH.
Expert:  The Home Smithy replied 6 years ago.
Mike, are you sure that the R is not a B in the model number? I have a manual for the WPSB series but cant find one for a R series.
Customer: replied 6 years ago.
AT WORK RIGHT NOW, BUT WILL CHECK WHEN I GET HOME AND REPLY TO YOU TOMORROW MORNING
Expert:  The Home Smithy replied 6 years ago.

That will be fine with me. Thanks for letting me know.

See you tomorrow.

Customer: replied 6 years ago.
THE MODEL # XXXXX GAVE YOU IS CORRECT.
Expert:  The Home Smithy replied 6 years ago.

Ok Mike;

I have bad news and more bad news.

The transmission of your unit has gone bad. And the transmission is no longer available at two parts sites that I looked at.

There is a picture tutorial on Flikker that if you wish you can go and see what is going to be involved repairing your unit. There are also two special tools you will need to remove a couple nuts.

I'm sorry that it is not better news. From what I can determine without seeing your unit personally it is better if you retire it and look for another one.

I highly recommend you avoid the GE models as there is very little information available for them. The other thing I recommend is you avoid anything that is digital. they are expensive to have repaired. The good old push the timer knob to start are the best and most reliable units still to this day.


I am sure that this is not what you wanted to hear, but it is the only honest answer there is. I, unfortunately, have no control over some of the answers that I must give.
I would appreciate it if you would honor the time I have put into researching, and answering your question by clicking on the accept button.

Thank you.

Best regards; The Home Smithy

Once you have clicked on the accept button, please be sure to leave positive feed back for me.

The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9568
Experience: 30 years repairing appliances
The Home Smithy and 6 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 

Related Appliance Questions

Chat Now With An Appliance Technician
The Home Smithy
The Home Smithy
Home Improvement Repair Consultant
6114 Satisfied Customers
30 years repairing appliances