How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bernard S. Your Own Question
Bernard S.
Bernard S., HD TV, Large Appliance Sales
Category: Appliance
Satisfied Customers: 1220
Experience:  27 Years Managing Stores, Operations and Selling Appliances
8697087
Type Your Appliance Question Here...
Bernard S. is online now
A new question is answered every 9 seconds

i have a samsung fridge freezer and the fridge part had ...

Customer Question

i have a samsung fridge freezer and the fridge part had packed up.3 days ago it started a whirring noise but now nothing.the light is still on but the temp is 18 degrees, any idea what is wrong?
Submitted: 9 years ago.
Category: Appliance
Expert:  Bernard S. replied 9 years ago.

HiCustomer

Thank you for using Just Answer.

We need some more information to give you better answer.

Is the freezer cold (and the refrigerator is warm)?

If you go to the back of the unit, can you hear the compressor running?

If you don't hear the compressor, do hear anything else there?

Do you see ice anywhere? If so, exactly where?

How old it this unit? What is the model number? This is located inside the fresh food compartment on a side wall.

Bernie

 

 

 

Customer: replied 9 years ago.
Reply to Bernard S.'s Post: i do apologise but by the time you answered this, i managed to organise an engineer to come out.
thanks anyway
Expert:  Bernard S. replied 9 years ago.

HiCustomer

Your welcome. Did he locate the problem?

bernie