How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bernard S. Your Own Question
Bernard S.
Bernard S., HD TV, Large Appliance Sales
Category: Appliance
Satisfied Customers: 1220
Experience:  27 Years Managing Stores, Operations and Selling Appliances
Type Your Appliance Question Here...
Bernard S. is online now
A new question is answered every 9 seconds

My Frigidaire commercial upright freezer LFFU1465DW is ...

Resolved Question:

My Frigidaire commercial upright freezer LFFU1465DW is warm. It''s like it''s running on defrost mode all the time. Everything is still cool but it''s not freezing? What do I do?
Submitted: 8 years ago.
Category: Appliance
Expert:  Bernard S. replied 8 years ago.


Thank you for using Just Answer.


Please provide more information so that we can answer this better.

If you walk around the back of the freezer, do hear the compressor running? If not, what do you hear?

Also, if you feel around the edges of the freezer where the door gasket would seal is it warm?


Bernard S. and 4 other Appliance Specialists are ready to help you
Customer: replied 8 years ago.
Yes I could hear it running. It has an automatic defrost. I started cleaning it out and transferring food to save it and the food at the back of the freezer was still frozen the food at the front wasn't. At the very bottom of the freezer there is a layer of ice so I unplugged it and I'm cleaning the whole thing out in hopes that will work.
Expert:  Bernard S. replied 8 years ago.


Did you check for the warmth around the front edges of the freezer? It is sounding like the defrost timer is working overtime.

If you get dry ice, you can keep the food that you have removed in another closed cooler.


Customer: replied 8 years ago.
Yes it was warm around the edges. That is why everything at the front was thawed and everything towards the back was still frozen. So it should help to get the ice cleaned out of the bottom and start it up again it should work correctly right?
Customer: replied 8 years ago.
The bottom of the freezer has a grill and a space at the very back and that back 1/2 inch space is mostly filled with ice. The corners also have ice build up at th bottom. Why is that and would that be the reason the defrost keeps running?
Expert:  Bernard S. replied 8 years ago.


The description sounds like the tube that allows excessive moisture to drain out (after the unit has defrosted) is clogged causing a back up of water and re-freezing to ice.

If you clean everything out and defrost the back area out then the unit will run correctly initially. You likely will have the problem come back.

If there is a lot of dust and dirt on the coils below, you should clean them off. This could be adding to the problem.

Excessive opening and closing the freezer door will add to it.

A bad defrost timer can be the culprit or a switch.

How old is the freezer? If it is still under Manufacturers warranty you do want to have them become involved.

If you check the pan under the freezer it probably has no water in it because the tube has frozen up.

You can remove the panel inside to access the tube (if you don't have the Mfg. warranty). This will allow you to clear the ice and any obstruction that may be in the tube. You do that with a hot water and a turkey baster. Squirt the hot water in to thaw the ice and remove. You continue this until the water goes all the way thru to the collection pan under the freezer.

Let me know if you would like more assistance.