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Ok give this a shot un plug it for 10 minutes
This may reset the electronics
Remove the bottom panel - to the right of the clean out is the pump. Remove the inlet and outlet hoses and unbolt and get it out . Look inside of it at the impeller and see if something is stuck or jamming it. Your washer is only doing it's first clothes moving action and not going any further. After this once again unplug for a minimum of five minutes and see if it works OK.