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Ask Chuck G. Your Own Question
Chuck G.
Chuck G., Home Appliance Technician
Category: Appliance
Satisfied Customers: 343
Experience:  30 Yrs. Experience in the appliance repair field
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We have a F&P Excellence 6.6 Smartdrive washing machine

Customer Question

We have a F&P Excellence 6.6 Smartdrive washing machine and it works fine. However, it will only taka water if we set the temperature very low, as soon as we choose a higher temperature it does not work. Can anybody advice us?
Submitted: 8 years ago.
Category: Appliance
Expert:  Chuck G. replied 8 years ago.

Hi, Thank you for using justanswer for your appliance questions!



Sounds to me that something is wrong with the control or the touch pad assm. When you touch a higher temp does it respond or just ignore your request? First thing i would do is run the diagnosis cycle. Check out the manual. It will direct you how to run diagnostics. Also , unplug the machine for 5 minutes, then reapply power. This will REBOOT the control.This manual is for the highest model, but will work for most US machines.





http://www.cagrimmett.com/justanswer/fisherpaykel.pdf


Hope this helps!
Let me know if you need more assistance or if you have any questions.
Thank you for using justanswer.com

Chuck G.
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