Appliance Repair Questions? Ask a Technician for Answers ASAP
Try this - unplug the washer for two minutes and plug it back in. Push the stop button a couple of times.
This may reset the memory in the board.
There should be a circuit breaker that you can flip off. If your breakers are not labeled, then turn the washer on and have someone watch for the controls to go dark when you flip the correct breaker.