Open the door - - see the little white button sticking out that the door hits? push it in and out - you should hear it click. Report back. Thanks for using justanswer.
We need to make some checks on the control board. Remove the top panel ( screws in back )pull backwards and lift off Now remove the control panel ( three screws recess ed in plastic piece in back of panel . Remove the two phillips screws at each side that hold the control panel down. ( one at each side ) You'll now see the control board. Locate CN100 there are 4 wiresin this connector pull connector out and with door shut using an ohm meter ( unplug the dryer of course ) stick the probes in the loose connector , first - white wire to brown/yellow wire should get a low reading ( 0 or 1 ohm) next stick meter probes in black and brown/yellow wires - should get a low ohm reading ( les than 12 ) Report back your findings . Oops - remove the three screws in the back of control panel first, then the top panel etc.