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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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OK, this is vague (cant tell you make/model) -- my ...

Customer Question

OK, this is vague (can''t tell you make/model) -- my question''s about a 2 year old gas range in rental unit. Tenants vacated 2 weeks ago, never mentioned any problem with unit. When I turn on the oven (press "bake", set temp to 375, press "start") the panel displays "preheat", but nothing else happens -- burner does not ignite, "preheat" display remains on. Surface burners work fine, all electronic displays work fine.
Submitted: 8 years ago.
Category: Appliance
Expert:  Glenn replied 8 years ago.
HiCustomer Thank you for asking your question on Just Answer. The other Experts and I are working on your answer. By the way, it would help us to know:make and model #
gas or elec ?

-Could you explain your situation a little more?

Thank you again for trusting us with your problem. Please reply as soon as possible so that we can finish answering your question.

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