Bernie is off line at the moment.
You say that the unit is newly installed, but you dont say if the unit is new. Is it new or a used unit?
The make and model number would be helpfull also.
Ok. I have to go to work right now. I will be online later this evening if the following doesnt answer your question.
If the unit isa a used one then most likely the heating coild will need to be replaced. As they are used they become britle and easily damaged by a suden loss of momentium during a lowering operation gone bad (someone drops the unit). this is a common occurance when transporting a used dryer.
Depending on the unit these are mostly all readily available, and many arenot that hard to install.
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