Sometimes the site does not let a customer add a photo until the expert says hello here.
You can follow the instructions below to transfer pictures from your phone to your computer
and to add files here from your computer http://ww2.justanswer.com/help/how-do-i-send-photo-or-file-expert-hl
you can email pictures to***@******.*** and put 'forCustomerin antiques' in the subject line.Use the same email that you used when creating your account so that they will recognize you.These do not arrive instantly, so thanks in advance for some patience when sending this way (might be overnight).
Let me know if you choose to email so that I can have you contact customer service if they do not arrive in a timely manner.
Sure, I just wanted to make sure it wasn't on our end. I will send your request to customer service.