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Ask Great House Antiques Your Own Question

Great House Antiques
Great House Antiques, Appraiser/ Researcher/ Entrepreneur
Category: Antiques
Satisfied Customers: 2182
Experience:  30+ years in all aspects of the Antiques and Decorative Arts Industry
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Is Doris online

Customer Question

Is Doris online
Submitted: 3 months ago.
Category: Antiques
Expert:  Doris - dfm925 replied 3 months ago.

Hi Julia. Yes I am.

Ask your question here.

Customer: replied 3 months ago.
I have 5 pieces of I can send pictures thru gmail don't know how to download. I got a judy paid 5 fee
Customer: replied 3 months ago.
What do u charge to appraise them
Customer: replied 3 months ago.
I have 5 pieces of art I only know how to Gmail not download. What would u charge to appraise them. I picked u I live in lebanon
Customer: replied 3 months ago.
Are u still there
Expert:  Doris - dfm925 replied 3 months ago.

You will be charged for the written answer as well as an additional amount for the phone call.

If you do not want to pay for the phone call, we can work via written answers.

Customer: replied 3 months ago.
How much phone call
Customer: replied 3 months ago.
I hit phone call and said unavailable. I probably need how much call cost.
Expert:  Doris - dfm925 replied 3 months ago.

We pros are not employees of the site Just Answer. We do not have any control over the finances.

If you want to know the charges, please contact customer service at

http://ww2.justanswer.com/help

Kind regards,

Doris

Customer: replied 3 months ago.
I will stick with written for now. If I gmail u 5 pictures what is cost of appraisal for each one
Customer: replied 3 months ago.
U still there
Expert:  Doris - dfm925 replied 3 months ago.

Again, please understand:

Site Charges:

We professionals are not considered employees of Just Answer, We are just verified by the site to answer questions in our fields. We are considered site users just like you. Therefore we have no knowledge of or control over the finances of the site or what they charge customers.
If you wish to discuss site charges, you may contact customer support at

http://ww2.justanswer.com/help

In general, I only answer about one item or one set of like items per question.

I cannot respond instantaneously. Please give me some time to type my responses to your questions. I am trying to help you.

Expert:  Doris - dfm925 replied 3 months ago.

This is the official explanation of how to send photos via email:

Please follow the directions exactly or they will not get to me.

Send the picture to ***@******.***

In the subject line put " Pictures for˜Doris in Antiques or Appraisals."
.
In the body of the message put, your user name and name.
.
Make sure to send these from the same address that you registered with

Just Answer, so they can verify who you are.

This method takes longer because the photos are sent to the Just Answer

techs who must forward them to me. It sometimes takes as long as 24 hours.
.

They will forward them to me and as soon as I get them I will contact you.

Kind regards,

Doris

Customer: replied 3 months ago.
Thank you so much
Expert:  Doris - dfm925 replied 3 months ago.

Since you do not want the phone call, it would be best if you cancel it. Otherwise, you may get a phone call from another pro and the site will charge you the phone fee.

Expert:  Doris - dfm925 replied 3 months ago.

Your request for a phone call still shows up for all the pros to answer.

You have not been able to cancel it???

Or do you still want a phone call?

Customer: replied 3 months ago.
Haven't been able to cancel it. Called just answer.com and say can't remove from their end. Sent 2 pairs picture sand one water picture to support attention to you
Expert:  Doris - dfm925 replied 3 months ago.

Call this number to see if you have not already. I am very surprised customer service can not cancel.

US/Canada 1.***-***-****
Available 6am to 9pm PST

I look forward to seeing your photos. Please remember the email method you used can take 24 hours.

Kind regards,

Doris

Customer: replied 3 months ago.
I was too.said was not charged cause got message unavailable and stated didn't want call. I appreciate your help. Excited to know an expert can look at my art.
Thanks julia
Expert:  Doris - dfm925 replied 3 months ago.

Julia,

The pictures arrived a few minutes ago.

I cannot see the name of the artist. Can you?

Are they behind glass?

What is the medium - oils, watercolors, etc?

What are the approximate sizes not including the frames. Do not remove from the frames.

Kind regards,

Doris

Customer: replied 3 months ago.
White frames 18 x 13 matted watercolor
veloy Virgil
Next 3 no frames 5x 7 writing so tiny
5 x 7 oil tree small people d ?g? s? gard
5 x7 oil trees water l Capier l
African print 13 x 10 E C o u d y
No frames for 5 x7 or 13 x10
Water oil MLS 20 x 24 in frame
Expert:  Doris - dfm925 replied 3 months ago.

It is my policy to only take one item per question.

I will take your 5 this time because you have had such a difficult time with getting your call canceled.

I will need to get back to you this evening after I've had some time to research all these pieces.

I thank you in advance for your patience.

Kind regards,

Doris

Expert:  Doris - dfm925 replied 3 months ago.

I just received a 6th picture. Please do not send anymore.

If you have more -

I am very sorry but it is against Just Answer site policy to stack questions.

You will need to go back to the login and enter another piece as a separate question.

I would be delighted to help you there.

Just type "For Doris Only" as the first three words of your question. Most of the pros on the site will respect that request.

Again, I would be glad to help but enter the piece in new question.

Kind regards,

Doris

Expert:  Doris - dfm925 replied 3 months ago.

I am very sorry but I cannot assess all these items.

I have all the pictures on my hard drive and will add them to this thread so the next professional that takes your question can see them without your having to resend them

I will release your question so that all the other professionals can choose to answer you with accuracy.
I want you to have the best answer possible. Releasing your question is called "opting-out." I will not be able to respond to you once I opt-out.
I am very sorry.

Kind regards,

Doris

Expert:  Doris - dfm925 replied 3 months ago.

Here are the other two pictures.

I wish you the best.

Doris

Customer: replied 3 months ago.
I send the measurements and the pictures to support like u asked. The six picture was a repeat from them. I did not know what stacking was.

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