Hello,My name isCustomerand I would love to help.Please use the Add Files feature to add pictures of the watch, dial, inner case and the movement (if possible).I need to know the exact mark that indicates that the watch is gold.
There should be a small green word that says +files on the screen.
There might also be a paper clip icon in the tool bar above where you would reply to expert, you can add pictures that way as well.
Let me know of none of those work and I can give you email instructions (takes longer, last resort).
Would you like me to help without photos? I can do that.