My name is ***** ***** I would love to help. The next step would be for me to see pictures so that I can get visual clues of the date and value. Use the Add Files feature on your screen to add pictures. Add pictures of the item and of the mark inside the case so that I can determine if this is a gold or gold-filled case.
The phone request is an automated pop-up and is not a service that I offer (I am partially deaf and that just wouldn't work!) , so you can disregard that.
It did not cost you anymore to add the photos and I am required to ask to see the item that you are asking about, so I'm sorry that you thought it cost you to do that.
I see two photos here of your watch. Do you still want to continue, or should I send you to customer service for a refund?