Hello and welcome! My name is Doris.I have been an antiques collector, dealer and appraiser for over 56 years.I will be pleased to help you.
Please know that I cannot accept any requests for "live conversations" such as phone calls. I must research up-to-date data to give the most accurate answer.Sometimes a "Chat box" will pop-up asking if you would like a live conversation. Please know it is not from me.
Please send me a photo of the stool.
To send photos you may use the "attach" or "add" link or "paper clip" you see on your reply page.
Can you email it? I can give you an email address.
The email method takes longer but it does work.
This is the official explanation of how to send photos via email:
Please follow the questions exactly or they will not get to me.
Send the picture to ***@******.***
In the subject line put " Pictures for˜Doris in Antiques or Appraisals.".In the body of the message put, your user name and name..Make sure to send these from the same address that you registered with
Just Answer, so they can verify who you are.
This method takes longer because the photos are sent to the Just Answer
techs who must forward them to me. It sometimes takes as long as 24 hours..They will forward them to me and as soon as I get them I will contact you.
Just be sure to send from the same email address you signed up with Just Answer site.
You are welcome.
I look forward to getting your photo(s)!
I am sorry but I have not received your photos. I know you can send them if you contact customer help as described below.
They can walk you through step by step.
This is what I have been told by representatives of the site:
"Customers can experience issues with the site, their computer, their knowledge of how to use the internet, etc.
Anytime a customer is having trouble with the site, please indicate to them that they can go to http://ww2.justanswer.com/help for assistance. They have an option in the upper right corner for contacting the Customer Service department via email, chat, or phone. Customer service is trained to assist them, and to report any customer-facing issues that may be site-related."
My best to you.