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Great House Antiques
Great House Antiques, Appraiser/ Researcher/ Entrepreneur
Category: Antiques
Satisfied Customers: 2190
Experience:  30+ years in all aspects of the Antiques and Decorative Arts Industry
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Just purchase on e bay a teapot marked 2 pints, sterling,

Customer Question

Just purchase on e bay a teapot marked 2 pints, sterling, style like Gorham has ***** *****ke knights head, could this be Gorham? Weight is 22 non troy ounces paid. $215.00 plus $12 for shipping.
Submitted: 1 year ago.
Category: Antiques
Expert:  Doris - dfm925 replied 1 year ago.

Hello and welcome! My name is Doris.
I have been an antiques collector, dealer and appraiser for over 56 years.
I will be pleased to help you.

Please know that I cannot accept any requests for "live conversations" such as phone calls. I must research up-to-date data to give the most accurate answer.
Besides there are extra system charges to you for live conversations.

Please send me a photo of your teapot and the marks on the bottom.

You may need to use the macro function (flower icon) of your camera to get a good clear photo of the marks.

If you cannot get a good photo, then sketch the marks and take a photo of the sketch.

To send photos you may use the "attach" or "add" link or "paper clip" you see on your reply page.

Kind regards,

Doris

Customer: replied 1 year ago.
I jut purchase on E bay and having trouble with copy and past of photo. I can use my I pad to photo teapot and bottom with marks but how can I email these two photos to you?
Customer: replied 1 year ago.
purchased today and can photo from e bay web site.
Expert:  Doris - dfm925 replied 1 year ago.

This is the official explanation of how to send photos via email:
Please follow the questions exactly or they will not get to me.

Send the picture to,***@******.***

In the subject line put " Pictures for˜Doris in Antiques or Appraisals."
.
In the body of the message put, your user name and name.
.
Make sure to send these from the same address that you registered with
Just Answer,so they can verify who you are.

This method takes longer because the photos are sent to the Just Answer
techs who must forward them to me. It sometimes takes as long as 24 hours.
.
They will forward them to me and as soon as I get them I will contact you.

Kind regards,

Doris

Customer: replied 1 year ago.
If you give me an email address I can send you photos that came out good on my I PAD.
Customer: replied 1 year ago.
I just sent two photos as directed. Confirm receipt. Thanks.
Customer: replied 1 year ago.
It was an auction I won. I think price was good? 22 non troy ounces.
Customer: replied 1 year ago.
value of tea pot?
Expert:  Doris - dfm925 replied 1 year ago.

It may take 24 hours as they must be forwarded to me from the Just Answer techs.

I cannot tell you until I see the photos.

Kind regards,

Doris

Customer: replied 1 year ago.
sent you two photos. receipt of photos for you was confirmed.
Expert:  Doris - dfm925 replied 1 year ago.

You just received confirmation that Just Answer techs received them, not me.

JA techs must process then forward to me.

Again, this may take 24 hours.

Doris

Expert:  Doris - dfm925 replied 1 year ago.

I am so sorry but I have not received your photos from the JA techs.

This is what I have been instructed to tell you.

"Please contact customer service at

http://ww2.justanswer.com/help for assistance. They'll have an option in the upper right corner of that page to contacting them via email, chat or phone."

Again, I am sorry for the inconvenience.

Kind regards,

Doris

Kind regards,

Doris

Customer: replied 1 year ago.
If your tech people cannot give you the photos and you cannot give me an answer then cancel charges. Days have past with no answer!!! Not acceptable. Not pleased.
Expert:  Doris - dfm925 replied 1 year ago.

I am so sorry but I have not received your photos from the JA techs.

This is what I have been instructed to tell you.

"Please contact customer service at

http://ww2.justanswer.com/help for assistance. They'll have an option in the upper right corner of that page to contacting them via email, chat or phone."

Again, I am sorry for the inconvenience.

Kind regards,

Doris

Kind regards,

Doris