My name is ***** ***** I'm happy to help.
Please upload clear pictures of the doll and any trademarks that may appear on her back or the back of her head. Please also tell me the size of the doll.
Please see our help page for help uploading images.
Go to http://www.imgur.com
1. Click "Computer".2. Double click the image you want to upload.3. Click "Start Upload".4. When the image appears on your screen, just copy the link from that page and paste it on this page.
If that doesn't work for you:
You can email the pictures to***@******.***, and ask them to forward the pictures to me. You must tell them the pictures are for the Antiques category, and give them your user name and mine, which is Judith-on-Antiques. It is important for you to send the email from the address with which you registered at Just Answer. If you are sending them from a phone, you must put the original email address in the text.
Thanks for this information, Jan! You know what they say: "If you are having trouble doing something on your computer, ask a child!"
I will stand by and wait for the photos.
I'm very sorry to hear about your granddaughter's dog. It's so sad to lose a family member.
Please take all the time you need. No rush.
Did you get an email from Support confirming they had received your pictures?