Hello and welcome! My name is Doris.I have been an antiques collector, dealer and appraiser for over 56 years.I will be pleased to help you.
Please send a photo of the platter as well as the marks on the bottom.
You may need to use the macro function (flower icon) of your camera to get a good clear photo of the marks.
If you cannot get a good photo, then sketch the marks and take a photo of the sketch.
To send photos you may use the "attach" or "add" link or "paper clip" you see on your reply page.
I am sorry you are unhappy but any good appraiser will need to see photos of what he/she is appraising here.
You will need to contact customer support to cancel your membership.
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Address for customer support.